Warranty, Refund & Return Policy

Warranty, Refund & Return Policy


Thank you for choosing Big Bite Fishing Shirts (BBFS) for your fishing apparel and accessories. We are committed to providing high-quality products and great service. Please read our policy below to understand your rights and responsibilities.

1. Warranty

1.1 Product Warranty

BBFS warrants that all products purchased directly from us will be free from defects in materials and workmanship under normal use for a period of 30 days from the date of purchase. If a defect arises within this period, we will, at our sole discretion:

  • Repair or replace the item

  • Issue a store credit

  • Refund the purchase price

1.2 Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, accidents, or negligence

  • Normal wear and tear

  • Unauthorized modifications or repairs

  • Products not purchased directly from Big Bite Fishing Shirts

  • Third-party products or services used in conjunction with our products

2. Refund Policy

2.1 Product Refunds

If you're not satisfied with your purchase, you may request a store credit within 7 days of receiving your item(s). Please contact us at shop@bigbitefishingshirts.com. The following conditions apply:

  • Products must be returned in original packaging, with all accessories and documentation

  • Items must be in new, unused condition

  • Shipping and handling charges are non-refundable and the customer’s responsibility

  • Credits will be processed within 14 days of receiving and inspecting the returned item(s)

  • Discontinued and sale items are not eligible for return – please contact us for clarification

  • Refunds are only issued if goods were not as described

  • Refunds are not available for “change of mind” or incorrect sizing

  • A 20% restocking fee applies to all refunds

3. Return Policy

3.1 Product Returns

If you receive a defective or damaged product, please contact us within 7 days of receiving the item. The following conditions apply:

  • Return shipping costs are your responsibility

  • Items must be returned in original packaging with all accessories and documents

  • We will assess the issue and offer a resolution, which may include a replacement, store credit, or refund

  • A 20% restocking fee applies for refunds

4. Contact Information

For warranty claims, credits, or returns, please contact:

📧 shop@bigbitefishingshirts.com
đź“Ť 2 Coachwood Ave, Treeby 6164, Perth, Western Australia

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